Return & Refunds
Welcome to jaxonflash.com, your go-to destination for high-quality Photography Equipment. We strive to provide you with the best shopping experience possible. In the event that you are not completely satisfied with your purchase, we offer a straightforward Return and Refund Policy to ensure your peace of mind.
Returns:If you wish to return an item, please contact us by emailing [email protected] to initiate the return process. Kindly include your order number and the reason for the return in your email. Returns must be requested within 30 days of receiving your order.
Return Conditions:- Items must be unused and in the same condition as when you received them.
- Products must be in their original packaging with all tags attached.
- Please ensure that the item is securely packaged to prevent damage during return shipping.
Customers are responsible for the return shipping costs unless otherwise agreed upon with our customer service team. We recommend using a trackable shipping service to ensure that your return reaches us safely.
Refunds:Once we receive your returned item, our team will inspect it to ensure that it meets our return conditions. Upon approval, we will process your refund to the original method of payment within 5-7 business days.
Exchanges:If you would like to exchange an item for a different size or color, please contact us via email to arrange the exchange process. We will do our best to accommodate your request, subject to product availability.
Non-Refundable Items:Some items, such as gift cards, downloadable software, and personalized products, are non-refundable. Please review the product description carefully before making your purchase.
For any further inquiries or assistance regarding returns and refunds, please do not hesitate to reach out to our customer service team at [email protected]. We are here to help you every step of the way!
